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Customer service has always been our top priority here at Mission Bay Volkswagen. Our team is committed to working together to solve our customers transportation needs.

Take a look at what the reviewers on this page have to say about the customer service experience we offer at Mission Bay Volkswagen.

Customer Lobby
385 Reviews
4.9 out of 5 stars
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Diana Barnes 25 Oct 2022
From the moment I walked into your dealership I felt welcomed and was treated with the utmost respect and professionalism. Rod Joyner made the entire experience easy and I never felt pressured which I have never felt before when purchasing a new car. I can't say enough about Rod and the entire team ...at Mission Bay Volkswagen. Show more
5 rate
Google
JJ 05 Oct 2022
Always treated respectively by the office technicians and the mechanics. Very helpful when I ask specific questions regarding the work that will be done on my vehicle. Purchased my vehicle used from this dealership and have had all my service completed here also. Great friendly group and I see ho...w hard they all work. Truly appreciated. Glad to see Jack as the Manager and was nice to meet Khan. Show more
5 rate
Google
Rachel Ireland 13 Aug 2022
I was able to schedule my service when I wanted it. The service rep was ready to assist me and offered a ride if I needed. He explained the service, but did not highlight the estimated price. The booking agent had told me this was "not one of the big ones," so I was surprised by the final cost, e...xpecting just an oil change, maybe fluid flush/top off, as the booking agent had suggested. Show more
4 rate
Google
Charles Righmyer 03 Aug 2022
Needed a new battery quickly due to family visiting SD. Called for an emergency insert to your schedule. Robert made it happen. All I could ask for. Price was competitive and the job was done properly. Thanks.
5 rate
Google
Carl H 23 Apr 2022
Purchased a 2019 VW a ATLAS SE! We love the roomy interior and the stylish exterior! It only has 10,000+ miles with 6yr warranty! I’m so glad we took time in purchasing a large family vehicle. Our voyage led us to Mission Bath VW! Great team of professionals. Alejandro stayed in contact and ...was instrumental in helping my wife understand the tech of the vehicle! Give them a visit, you’ll be happy you did! Show more
5 rate
Google
Nick Kundrat 16 Apr 2022
Alejandro at VW got my girlfriend into the car she wanted at the price she could afford with no hassle. Really appreciated their efforts and patients in our car purchasing process.
5 rate
Google
Ej Enriquez 02 Apr 2022
David was great! Easiest car buying experience I’ve ever had by far.
5 rate
Google
Darmen 02 Apr 2022
The customer service from David was great. David was very polite. He was efficient and very fast. David answered all our questions and made sure that we got the best deal. I would highly recommend David if you’re looking for a car.
5 rate
Google
aljanae labelle 03 Feb 2022
ALEJANDRO helped me with trading my Chevy Impala in for my dream car , a white Dodge Durango. Alejandro made the transaction so smooth and assisted me when initially my appointment was with someone else . Every couple of days Alejandro has checked in with me to see if I needed anything and making su...re the truck is driving good . I appreciate him for making me feel like a valued customer and in the event I need another vehicle or anyone around me I’m definitely sending them his way. Thank you so much!!! Show more
5 rate
Google
Monica Lopez 25 Jan 2022
Alejandro contacted me after I requested info on a VW Atlas sport. We set an appointment for the next day, and when I showed up he was ready to show me what I wanted, and he was straight to the point and did as I asked and he did not waste time, he got me a great deal and I was a very happy customer.... I HIGHLY RECOMMEND HIM, he's a great salesman and a nice person to do business with. Thank you for all that you did to help me get my car. Show more
5 rate
Google
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