Mission Bay Volkswagen dealership customer reviews

381 Reviews

4.9 out of 5 stars

5 star

353

4 star

3 star

2 star

1 star

Sort by: Latest review first / Highest rating first

Carl H 23 Apr 2022

Purchased a 2019 VW a ATLAS SE! We love the roomy interior and the stylish exterior! It only has 10,000+ miles with 6yr warranty! I’m so glad we took time in purchasing a large family vehicle. Our voyage led us to Mission Bath VW! Great team of professionals. Alejandro stayed in contact and ...was instrumental in helping my wife understand the tech of the vehicle! Give them a visit, you’ll be happy you did! Show more

5 rate

Nick Kundrat 16 Apr 2022

Alejandro at VW got my girlfriend into the car she wanted at the price she could afford with no hassle. Really appreciated their efforts and patients in our car purchasing process.

5 rate

Ej Enriquez 02 Apr 2022

David was great! Easiest car buying experience I’ve ever had by far.

5 rate

Darmen 02 Apr 2022

The customer service from David was great. David was very polite. He was efficient and very fast. David answered all our questions and made sure that we got the best deal. I would highly recommend David if you’re looking for a car.

5 rate

aljanae labelle 03 Feb 2022

ALEJANDRO helped me with trading my Chevy Impala in for my dream car , a white Dodge Durango. Alejandro made the transaction so smooth and assisted me when initially my appointment was with someone else . Every couple of days Alejandro has checked in with me to see if I needed anything and making su...re the truck is driving good . I appreciate him for making me feel like a valued customer and in the event I need another vehicle or anyone around me I’m definitely sending them his way. Thank you so much!!! Show more

5 rate

Monica Lopez 25 Jan 2022

Alejandro contacted me after I requested info on a VW Atlas sport. We set an appointment for the next day, and when I showed up he was ready to show me what I wanted, and he was straight to the point and did as I asked and he did not waste time, he got me a great deal and I was a very happy customer.... I HIGHLY RECOMMEND HIM, he's a great salesman and a nice person to do business with. Thank you for all that you did to help me get my car. Show more

5 rate

Scott Reifinger 18 Jan 2022

Awesome experience! I needed to purchase an Atlas as a co-buyer with my employer…the KM dealership would not work with me so I went here to Mission Bay and they were all so nice and helpful! Luis, my sales associate, was super knowledgeable, kind and was able to answer all of my questions! His m...anager, Mike, worked the #s in order to make this an easy decision for me. I highly recommend this dealership, they are so great! Can’t wait to purchase another VW here! Show more

5 rate

Jeff B., San Diego, CA 20 Jan 2019

Over one month ago, my VW Passat encountered some mechanical difficulties. Technically, I stood just out of the warranty for a new long block + turbo. However, the professional service technicians at City Volkswagen in San Diego and Volkswagen Corporate Goodwill saved the day.

They agreed to... cover the repairs because I have been a loyal VW customer for several years now. I couldn't believe it - big companies usually don't do this. Even before this repair, I have received excellent service as well as convenient shuttles and rentals. Everyone with whom I have worked are always friendly and knowledgeable.

Thank you, Service Technicians Jack Daniels and Sean Praefke, Patrick from Volkswagen Goodwill, and especially to Service Manager Doron Pomeranetz. You have more than earned my business and loyalty. Everyone that I know also knows about this kind gesture, and I hope to keep paying it forward. Show more

5 rate

Brenda H., Carlsbad, CA 16 Jan 2019

Had a great experience getting my car at City VW.
Safa was very knowledgeable and helped us out with a great deal on our new car. Overall, the people at this dealership were very helpful and friendly. Highly recommend this place.

5 rate

Desiree N., Seattle, WA 10 Jan 2019

I've worked with Sean Praefke in the service department on several occasions now and I've always been pleased with his calm and friendly demeanor, his ability to get answers to my questions and that he gets the job done right! He's gone above and beyond for me with each interaction and I trust his e...xperience and expertise. The rest of the guys who work there are wonderful too. Thanks for the service you provide your customers. It's a breath of fresh air to work with such professionals. Show more

5 rate

Questions?

Please speak with our trade advisor for more information.

Sales

(833) 207-1264

Email Sales

Hours

Service

(833) 207-6187

Email Service

Hours

Parts

(833) 208-5196

Email Parts

Hours

How Are We Doing?